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I am a tax-resident of Canada and entitled to claim a refund of the withholding tax. In 2018 I opened an investment account at a bank in Hong Kong to invest Canadian stocks and I received dividends payment with 25% withholding tax deducted. But the bank did not file NR4 to CRA and copied to me.Does the bank fail to follow Canada Tax Rules ? What consequences the bank has to face ? How can I claim back the withholding tax without NR4 submitted to CRA ?
Practically, it will be difficult for you to recover the overpayment of tax. You can write to the international tax services office, and ask them to provide a refund of the excess tax deducted.